At Stars Sky Travel, we recognize the importance of safeguarding our customers’ privacy. This comprehensive privacy policy provides detailed information about the collection, usage, and protection of personal data. We are committed to ensuring transparency, security, and compliance with relevant privacy laws, such as the Jordanian Personal Data Protection Law (PDPL) of 2022.

1.      Information Collection and Purpose:

 

We collect specific personal information, including name, nationality, date of birth, and passport validity, to facilitate visa applications for our clients. This information is crucial for delivering our travel services effectively. The collection of personal data is limited to what is necessary and relevant for the provision of our services.

2.      Information Collection Methods:

 

To acquire the required information, Stars Sky Travel relies on our trusted partners who adhere to stringent privacy standards and guidelines. Our partners ensure the secure transmission of data and comply with legal and ethical data protection practices.

3.      Access to Information:

 

Access to personal data is restricted to authorized employees directly involved in visa processing and related services.

4.      Data Protection Measures:

 

Stars Sky Travel employs a multi-layered approach to protect customer data internally and externally. All data is stored securely within our system, and the printing of personal information is strictly prohibited. We utilize advanced encryption technologies, firewalls, and access controls to prevent unauthorized access or data breaches.

5.      Data Storage Duration:

 

We retain personal data for a maximum period of two years, after which it is securely deleted from our database. This practice aligns with our commitment to only keep information for as long as necessary for the intended purpose, reducing the risk of unnecessary exposure.

6.      Customer Control:

 

Stars Sky Travel is dedicated to empowering customers with control over their personal information. Customers are informed about where and how their data is stored, and they have the option to request the removal of their information from our database at any time.

7.      Legal Compliance:

 

Our privacy practices are aligned with local privacy laws, specifically the Jordanian PDPL. We continuously monitor and update our policies to ensure compliance with evolving regulations, providing an additional layer of protection for our customers.

8.      Privacy Assurance:

 

Stars Sky Travel reiterates its commitment to safeguarding customer privacy. All information provided to us is treated with the utmost confidentiality. We recognize the trust placed in our services and are dedicated to upholding the highest standards of data protection and privacy.

This detailed customer privacy policy underscores Stars Sky Travel’s dedication to transparency, security, and legal compliance. We prioritize the privacy of our customers and continuously strive to enhance our data protection practices. This policy serves as a foundation for trust between Stars Sky Travel and its valued customers, ensuring that their personal information is handled responsibly and securely throughout their journey with us.

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